Last updated: September 15, 2025
At shop.healthheart.in, we strive to provide our customers with quality products and services. Please read our Return & Refund Policy carefully before making a purchase.
No Return / No Exchange Policy
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All sales made through shop.healthheart.in are final.
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We do not accept returns or exchanges once an order has been placed and delivered.
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Customers are advised to check product details carefully before placing an order.
No Refund Policy
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We have a strict no refund policy. Once payment is processed, it cannot be reversed or refunded under any circumstances.
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This includes cases of:
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Change of mind
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Ordering the wrong product
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Unhappiness with the product after delivery
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Exceptions
Refunds or replacements will be considered only if:
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The product delivered is damaged, defective, or incorrect at the time of delivery.
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You must notify us within 48 hours of delivery with proper proof (images/videos).
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Any approved replacement will be processed at our discretion and subject to product availability.
Return Policy
● Returns accepted only for defective, damaged, or incorrect products.
● Return requests must be raised within 24 hours of delivery.
● Approved returns will be replaced within 2-3 business days.
● Replacements are expected to be delivered within 4-7 business days.
Responsibility
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Please ensure that the shipping address, contact details, and order information provided are correct at the time of checkout.
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We will not be held responsible for non-delivery due to incorrect details provided by the customer.
Contact Us
For questions or concerns about this policy, you may contact us at:
HealthHeart
Corporate Office: 14, 2nd Floor, MM Road, Jhandewalan, Near Jhandewalan Mandir, Delhi 110055, India
Phone: +91-9999123324