Last updated: September 15, 2025
Welcome to shop.healthheart.in (“Website” or “Site”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of products and services offered through it. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you should not use this Site.
1. General Information
The Website is operated by HealthHeart (“we”, “our”, “us”).
We provide health, wellness, and related products (“Products”) for online purchase.
These Terms apply to all users, including customers, browsers, vendors, and contributors.
2. Eligibility
By using this Website, you confirm that:
You are at least 18 years of age, or are using the Website under the supervision of a parent/guardian.
You are legally capable of entering into binding contracts under Indian law.
3. Account and Registration
You may be required to create an account to place an order.
You must provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your account and password.
Any activity under your account will be your responsibility.
4. Products and Pricing
All Products listed on the Website are described and priced as accurately as possible.
Prices are in INR (₹) and are subject to change without notice.
We reserve the right to limit the quantities of Products available.
The packaging and labeling of Products may vary slightly from images shown.
5. Orders and Payments
Placing an order on our Website constitutes an offer to purchase.
Orders are confirmed only after successful payment and verification.
We accept payments through authorized gateways (UPI, Credit/Debit Card, Net Banking, Wallets).
In case of payment failure, your order will not be processed.
6. Shipping and Delivery
We ship Products across India. Delivery timelines may vary depending on your location.
Delays due to courier partners, strikes, or unforeseen events are not our responsibility.
Shipping charges (if applicable) will be displayed at checkout.
Risk of loss passes to you upon delivery of the order to your provided address.
7. Use of the Website
You agree not to:
Use the Website for any unlawful purpose.
Upload viruses, malware, or harmful code.
Engage in fraudulent transactions.
Copy, reproduce, or exploit any part of the Website without our written permission.
8. Intellectual Property
All content on this Website, including logos, text, graphics, product images, and designs, are the property of HealthHeart.
You may not use, copy, or distribute our content without prior written consent.
9. Limitation of Liability
We do not guarantee that the Website will always be error-free or uninterrupted.
Our liability is limited to the amount you paid for the Products purchased.
We are not responsible for indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold harmless HealthHeart, its employees, directors, and partners from any claims, damages, or liabilities arising from your use of the Website or breach of these Terms.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Changes to Terms
We may update or modify these Terms at any time without prior notice. Updated Terms will be posted on this page with the “Last updated” date. Continued use of the Website means you accept the revised Terms.
13. Contact Us
For questions about these Terms, please contact us:
HealthHeart
Corporate Office: 14, 2nd Floor, MM Road, Jhandewalan, Near Jhandewalan Mandir, Delhi 110055, India
Phone: +91-9999123324